Good Design Is Intuitive

My new CMSWire article is now available! They get exclusivity for 90 days before I can post it here, so please go read Good Design Is Intuitive. Preview: How Do You Write Instructions for an Audience Who Isn’t Reading? The general rule of thumb in UX is: Don’t give...

When Doing The Minimum Isn’t Enough

I hear two terms often and I think we could do better. "MVP" (Minimum Viable Product) and "mobile friendly." Both of these say, "Let's do the least we can to get this out." But is that the right choice? Who are you? If you are a scrappy startup, it might pay to get...